Shipping, Returns and Exchanges

Shipping.

Most items are shipped within 24 hours ordering, usually much sooner. Customers will receive a shipping number so parcels can be tracked online.

Should your order not be available to ship immediately, you will be contacted via phone or email to discuss how you would like to proceed.

Returns and Exchanges.

Please choose carefully as there are no returns for a change of mind. Should your item not fit or be faulty, return to us within 7 days of receiving your item to receive a full refund. We will refund the initial cost of your item, plus the shipping fee, however return shipping is at the customer's expense. Items must be in original 'as new' condition with all tags attached and be returned within 7 days with purchase receipts included. If an item is received in faulty condition, it may be returned to My Little Opulence, including the postage receipt, for a full refund. Customers wishing to exchange an item should make contact with My Little Opulence via email or telephone to have the new items placed on hold. 

 

In any event, MLO must be in receipt of returned goods within 14 days of the initial order. MLO is not responsible for lost returns.

Please call 0403 055 190 or email us at rachel@mylittleopulence.com.au to discuss any issues you may have. We aim to please and like to think of ourselves as a friendly bunch.

Address for returns is My Little Opulence

                                 132 School Road

                                 The Gap, 4061

                                 Brisbane, Qld